Privacy Policy
How we collect, use, and safeguard the personal and financial information you share with us.
Last updated: June 2, 2026
Accountant Kitchener, a service by IH CPA ("we", "us", or "our"), is committed to protecting the privacy of every individual and business we work with. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the accounting, tax, bookkeeping, and advisory services we provide.
Information We Collect
We collect information that you provide directly to us, including when you book a consultation, submit a contact form, or engage our services. This may include:
- Contact details such as your name, email address, phone number, and mailing address.
- Financial and tax information required to prepare returns and provide accounting services, such as income records, business statements, and CRA correspondence.
- Identification details required to meet our professional and regulatory obligations.
- Information collected automatically when you visit our website, such as your IP address, browser type, and pages viewed.
How We Use Your Information
We use the information we collect to deliver and improve our services, including to:
- Prepare and file tax returns, financial statements, and other deliverables.
- Respond to your inquiries and schedule consultations.
- Communicate with the Canada Revenue Agency and other authorities on your behalf when authorized.
- Meet our legal, regulatory, and professional record-keeping requirements as a CPA practice.
- Send you relevant updates about your account or our services.
How We Protect Your Information
We treat your financial information as strictly confidential. We use appropriate physical, technical, and administrative safeguards to protect against unauthorized access, loss, or misuse. Access to client information is limited to staff who need it to perform their work.
Sharing Your Information
We do not sell or rent your personal information. We may share information only when necessary to provide our services, when you have given consent, or when required by law. This may include sharing with the Canada Revenue Agency, regulatory bodies such as CPA Ontario, or trusted service providers who support our operations under confidentiality obligations.
Retention
We retain client records for the period required by professional standards and tax legislation, typically a minimum of seven years, after which records are securely destroyed.
Your Rights
Under applicable Canadian privacy law, including PIPEDA, you have the right to access the personal information we hold about you and to request corrections. To make a request, please contact us using the details below.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
- Email: contact@accountantkitchener.ca
- Phone: (647) 564-9666
- Address: 142 Dubrick Crescent, Kitchener, ON N2E 4G3
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.